Technical issues

Why does the Toolbox Desktop Client not connect to the server?
After you install Toolbox 4.1, there is a background procedure during the first launch of the system. This procedure multiplies the EPI Suite calculators ...
Thu, 10 Aug, 2017 at 8:52 AM
Problem with opening of .tbw file generated in previous Toolbox version
Question: I worked in a substance with the version 3.4.0.17, but when I open its  tbw file appears these messages ending the migratio...
Fri, 12 Aug, 2016 at 3:54 PM
I’m trying to deploy the Toolbox database but I’m getting an error that says "No connection could be made because the target machine actively refused it"
The reason for this error is that there is no PostgreSQL service listening at the specified port. Two of the most common reasons are: 1.       The Pos...
Wed, 4 Apr, 2018 at 8:52 AM
Why I receive a "can not calculate" message for HOMO/LUMO energy?
Some of the possible reasons for receiving of "can not calculate" message are as follows: 1. The target chemical has more than 254 atoms ...
Wed, 31 Aug, 2016 at 11:49 AM
Remote connection to the server doesn’t seem to work. What should i do?
Q: I was working on creating a server for QSAR which went good, but I was testing connecting QSAR desktop connection to the server which doesn’t seem to w...
Thu, 5 Sep, 2019 at 11:05 AM
"An error has occurred" in some WebAPI endpoints
This problem might be due to a flaw in the deployment manual. Some of the WebAPI services interact with legacy libraries which requires the IIS process to b...
Thu, 2 May, 2019 at 2:11 PM
How to switch from MultiUser mode to Single user mode?
You can change the setting. Shut down the server. Make sure all clients have disconnected Go to the folder containing the server executable (e.g. C:\Prog...
Mon, 14 Mar, 2022 at 2:08 PM
The database deployment failed. What should i do?
Q: I am unable to install QSAR Toolbox 4.3 Database. When I tried to install the Database, it gave the error message: Databases deployment failed. Installat...
Sat, 4 May, 2019 at 10:42 AM
Deployment of Toolbox application and Toolbox database using silent commands
For deployment of Toolbox application use this command line: "QSAR Toolbox 4.4.msi" /qb INSTALLDIR="E:\Program Files (x86)\QSAR Toolbox\Q...
Tue, 28 Apr, 2020 at 5:29 PM
Not possible to install Toolbox on Windows Server 2016
Q: Installation of QSAR Toolbox 4.4.1 Database and QSAR Toolbox 4.4.1 is not possible on our Windows Server 2016 using an administrative login. The installe...
Fri, 28 Aug, 2020 at 3:35 PM