Technical issues

What are the system requirements for running QSAR Toolbox?
Minimum system requirements OS: 64 bit, Windows 7 or newer Download Microsoft .NET Framework 4.5.2 CPU: Core 2 duo at 1.8 GHz or equivalent AMD CPU ...
Wed, 27 Sep, 2017 at 3:39 PM
Why does the download take so long?
The standalone QSAR Toolbox installation package is almost 4GB in size. This is due to the large database that it holds. We have tried to ensure top downl...
Fri, 22 Jul, 2016 at 10:38 AM
What is a USER folder? What is it used for?
The USER folder is used across the Toolbox for: Storing newly built QSAR models  Default folder when importing databases into Toolbox  ...
Wed, 1 Jun, 2016 at 3:51 PM
How do I have to format a text file so that it can be used to store user lists of chemicals for the Toolbox?
Toolbox can read '*.smi' files (tab delimited text files) in two formats: Containing only SMILES in each row  Example: ...
Wed, 1 Jun, 2016 at 3:53 PM
I get a 'Failed to get procedure address' error message. How do I fix this?
The Toolbox needs a Java Virtual Machine to run some of its profilers. This message presents itself when the Java Virtual Machine (JVM) installed on the c...
Wed, 1 Jun, 2016 at 3:54 PM
Do I need any license to use QSAR Toolbox?
The QSAR Toolbox is available free of charge. This is advertised on the QSAR Toolbox brochure and is also stated in the End-user licence agreement whic...
Sat, 16 Jul, 2016 at 12:43 PM
Problem with opening of .tbw file generated in previous Toolbox version
Question: I worked in a substance with the version 3.4.0.17, but when I open its  tbw file appears these messages ending the migratio...
Fri, 12 Aug, 2016 at 3:54 PM
Why I receive a "can not calculate" message for HOMO/LUMO energy?
Some of the possible reasons for receiving of "can not calculate" message are as follows: 1. The target chemical has more than 254 atoms ...
Wed, 31 Aug, 2016 at 11:49 AM